Terms and Conditions

No Taboo is registered with the Chamber of Commerce under number 84082550 and is located at Frederiksplein 6 1e (1017XM) in Amsterdam.

Article 1 – Definitions

  1. In these general terms and conditions, the following terms are used in the following meaning, unless expressly indicated otherwise.
  2. Offer: any offer or quotation to the Client for the performance of Treatments by No Taboo.
  3. Treatment or Treatments: The cosmetic treatment whereby No Taboo undertakes vis-à-vis the Client to perform medical acts, directly related to the Client’s person, including aftercare, more specifically in the field of various skin improvement treatments (including but not limited to radiofrequency microneedling treatments) as well as treatments for vaginal rejuvenation.
  4. Treatment forms: the information, registration and/or consent form which must be completed by the Client before the start of the Treatment in the context of giving informed consent.
  5. Client: the natural person who does not act in the exercise of a profession or business that No Taboo has appointed, or to whom No Taboo has made a proposal on the basis of an Agreement.
  6. Agreement: any treatment agreement within the meaning of Article 7:446 et seq. of the Dutch Civil Code and/or any Agreement that is not a treatment agreement within the meaning of Article 7:446 et seq. and other related (medical) obligations between the Client and No Taboo, as well as proposals from No Taboo for Treatments provided by No Taboo to the Client and which are accepted by the Client and have been accepted and performed by No Taboo and the following separate agreements with regard to a Treatment with which these general terms and conditions form an inseparable whole. Also the purchase agreement (distance) that extends to the sale and delivery of Products purchased by the Client from No Taboo.
  7. No Taboo: the care provider who carries out the Treatment in the exercise of a medical profession or business.

Article 2 – Applicability

  1. These general terms and conditions apply to every Offer by No Taboo, every Agreement between No Taboo and the Client and to every Service offered by No Taboo.
  2. Before an Agreement is concluded, the Client will be provided with these general terms and conditions. If this is not reasonably possible, No Taboo will indicate to the Client how the Client can view the general terms and conditions.
  3. Deviation from these general terms and conditions is not possible.
  4. These general terms and conditions also apply to additional, amended and follow-up orders from the Client.
  5. If one or more provisions of these general terms and conditions are partially or wholly invalid or are invalid, the other provisions of these general terms and conditions will remain in force and the invalid/nullified provision(s) will be replaced by a provision with the same purport as the original provision.
  6. Uncertainties about the content, explanation or situations that are not regulated in these general terms and conditions must be assessed and explained in the spirit of these general terms and conditions.
  7. The applicability of 7:407 paragraph 2 of the Dutch Civil Code is explicitly excluded.
  8. If reference is made to she/her in these general terms and conditions, this should also be construed as a reference to he/him/are, if and insofar as applicable.
  9. In the event that No Taboo has not always required compliance with these general terms and conditions, it retains its right to demand compliance with these general terms and conditions in whole or in part.

Article 3 – The Offer

  1. All offers made by No Taboo are without obligation, unless expressly stated otherwise in writing. If the Offer is limited or valid under specific conditions, this will be expressly stated in the Offer.
  2. The Offer contains a complete and accurate description of the Treatment offered. The description is sufficiently specified, so that the Client is able to make a proper assessment of the Offer. In any case, this includes information regarding the cosmetic result that No Taboo expects, (the course of) the treatment procedure, possible complications in form and frequency, the recovery period and aftercare, limitations and risks of the treatment, alternatives for treatment and the financial aspects.
  3. No Taboo is only bound by an Offer if it is confirmed in writing by the Client within 30 days. Nevertheless, No Taboo has the right to refuse an Agreement with a (potential) Client for reasons that are justified for No Taboo.
  4. No Taboo is not bound by an Offer if the Client could reasonably have expected or should have understood or should have understood that the Offer contains an obvious mistake or clerical error. The Client cannot derive any rights from this mistake or error.
  5. Any oral agreements are only valid if they are subsequently confirmed in writing by No Taboo to the Client.
  6. Offers or quotations do not automatically apply to follow-up orders. A composite quotation does not oblige No Taboo to perform part of the Treatment included in the offer for a corresponding part of the stated price.

Article 4 – Conclusion of the Agreement

  1. The Agreement is concluded at the moment that the Client accepts the quotation/offer by completing the Treatment Forms that are provided to the Client before the start of the Agreement (Treatment).
  2. The Client can only enter into an Agreement if it has been established that the Client:
  3. Has reached the age of at least 18 years and has submitted a legally valid proof of identity;
  4. Prior to the Agreement, you have been informed clearly and extensively, verbally and in writing, about the Treatment, the possible risks and consequences, the possible expected result, aftercare of the Treatment, the costs of the Treatment and method of payment, the reflection period in order to make a reasonable decision. to come and the time of Treatment;
  5. Follows the instructions and/or directions given by No Taboo if these have been given to the Client by No Taboo. If the instructions are not followed, incorrectly or incompletely followed, the consequences thereof will be at the expense and risk of the Client.
  6. Is aware of No Taboo’s contact details in the event of complications, as stated on the documents provided to the Client. The client must immediately contact us in the event of complications.
  7. Completed the Treatment Forms consisting of the information, registration and consent form completely and truthfully;
  8. The questions asked by the Client have been answered;
  9. Client has provided his/her name and address details and contact details and these are correct and complete.
  10. Furthermore, an Agreement can only be entered into if the Client is healthy, except for the (cosmetic) abnormality for which the Treatment is indicated, or if the Client has a mild to moderately serious (systemic) disease that does not cause any further nuisance or disability.
  11. The Client’s consent will be confirmed (once again) on the day of the Treatment.

Article 5 – Term of the Agreement

  1. If and insofar as an Agreement has been concluded between the Client and No Taboo, the duration of this Agreement is in accordance with the duration of the relevant Treatment, including aftercare and other subsequent agreements.
  2. Client can dissolve the Agreement on the basis of an attributable shortcoming in the fulfillment of the Agreement if Client No Taboo has been given written notice of default and it has been given a reasonable term to fulfill its obligations and it still fails to fulfill its obligations correctly in that case. come.
  3. The dissolution of the Agreement does not affect the payment obligations of the Client insofar as No Taboo has already performed work or delivered services at the time of the dissolution. Client must pay the agreed fee.
  4. The Client can cancel or discontinue the Treatment at any time. If any products have been used, the Client is obliged to reimburse the costs for these products.
  5. Both the Client and No Taboo can terminate the Agreement in writing in whole or in part without further notice of default, with immediate effect if No Taboo is in suspension of payments or has filed for bankruptcy or the company ends due to liquidation. If a situation as stated above occurs, No Taboo is never obliged to refund monies already received and/or compensation.

Article 6 – Execution of the treatment agreement

  1. No Taboo will make every effort to perform the agreed service with the greatest possible care, as may be expected of a good care provider. No Taboo will act in accordance with the responsible person resting on him, arising from the professional standard applicable to care providers, including the Quality Framework for Cosmetic Care. No Taboo guarantees a professional and independent service. All Treatments are performed on the basis of a best efforts obligation.
  2. The Agreement on the basis of which No Taboo carries out the Treatment, is leading for the size and scope of the service. The Agreement will only be performed for the benefit of the Client. Third parties cannot derive any rights from the content of the Treatment performed in connection with the Agreement.
  3. The information and data provided by the Client are the basis on which the Treatment offered by No Taboo and the prices are based. No Taboo has the right to adjust its services and prices if the information provided turns out to be incorrect and/or incomplete.
  4. When carrying out the Treatment, No Taboo is not obliged or obliged to follow the instructions of the Client if this changes the content or scope of the agreed Treatment. If the instructions result in further work for No Taboo, the Client is obliged to reimburse the additional additional costs accordingly on the basis of a new quotation.
  5. No Taboo is entitled to engage third parties for the execution of the Treatment at its own discretion.
  6. The Treatment can only be performed if the Client has completed the necessary documents and/or Treatment Forms completely and truthfully. Before the start of the Treatment, any possible risks are discussed in detail with the Client. If No Taboo deems it necessary for the execution of the Treatment, it can demand a health certificate from the Client before the Treatment starts. In the event of illness, use of medication, alcohol, (narcotics) drugs and/or other circumstances that may be important in the possible implementation of the Treatment, the Client must discuss this prior to the Treatment.
  7. If the Client requests a second opinion, No Taboo is obliged to follow up on this request. No Taboo will discuss the results of the second opinion with the Client upon request.
  8. No Taboo adheres to applicable laws and regulations, the usual practice among professionals and the quality standards of the scientific association. This includes the Care Quality, Complaints and Disputes Act (Wkkgz), the Individual Health Care Professions Act (BIG Act), the Medical Treatment Agreement Act (WGBO: Book 7, Title 7, Section 5 of the Civil Code). , the General Data Protection Regulation (GDPR), the Medicines Act and any guidelines, professional standards and protocols of the professional groups. This also includes that the (medical) treatment room meets the requirements set for it.
  9. No Taboo keeps a file with regard to the Treatment of the Client. In this, data is collected about, among other things, any medication use, the treatment(s) performed, results, complaints and/or other relevant information.
  10. If the appointment or Treatment is already underway, the Client is not permitted to cancel the appointment without having paid the costs owed for this.

Article 7 – Client’s obligations

  1. The Client is obliged to provide No Taboo to the best of its knowledge with the information and the cooperation that No Taboo reasonably needs for the execution of the Agreement.
  2. The Client is obliged to provide all information requested by No Taboo as well as relevant appendices and related information and data in good time and/or before the start of the work and in the desired form for the correct and efficient execution of the Agreement. In the absence of this, No Taboo may not be able to fully implement and/or deliver the relevant documents. The consequences of such a situation are at all times at the expense and risk of the Client.
  3. No Taboo is not obliged to check the accuracy and/or completeness of the information provided to it or to update Client with regard to the information if it has changed over time, nor is No Taboo responsible for the correctness and completeness of the information compiled by No Taboo for third parties and/or provided to third parties in the context of the Agreement.
  4. No Taboo can, if necessary for the execution of the Agreement, request additional information. Failing this, No Taboo is entitled to suspend its activities until the information has been received, without being obliged to pay any compensation for whatever reason towards the Client. In the event of changed circumstances, the Client must notify No Taboo of this immediately or no later than 3 working days after the change has become known.

Article 8 – Agreements

  1. If the start or progress of the Treatment is delayed because, for example, the Client has not provided all the requested information or has not provided it on time, does not provide sufficient cooperation, the payment or deposit has not been received in time by No Taboo or due to other circumstances that account and risk of the Client, if a delay has occurred, No Taboo is entitled to a reasonable extension of the execution period. This also includes running out of a previous appointment.
  2. No Taboo is always entitled to reschedule an appointment that has already been made, provided that he or the relevant healthcare institution where he performs its Treatment has informed the Client of this at least 24 hours in advance.
  3. If there is a phased implementation, or if the Client has to give approval, No Taboo is entitled to suspend the implementation of the Agreement or the delivery period until the Client has given his approval.
  4. No Taboo makes every effort to realize the Treatment within the agreed term, insofar as this can reasonably be expected of it. In case of urgency, the Client is obliged to pay the associated compensation.
  5. No Taboo has the right to use images of the results of the services it has achieved for its own promotion and/or publicity, provided that (prior) explicit and written permission has been obtained from the Client.
  6. Appointments already made that are canceled from 24 hours before the start date of the appointment, or if the Client does not show up for the appointment without cancellation, will be charged to the Client.
  7. In the event of a difference of opinion or a lack of clarity about the date of the appointment, the date as planned in No Taboo’s administration will be the guiding principle.
  8. In the event of cancellation of the appointment by the Client, No Taboo will make reasonable efforts to limit the costs of cancellation as much as possible.
  9. If the Client does not show up for an appointment in time without cancellation, No Taboo cannot guarantee that the agreed Treatment can take place. If the Client has to make a replacement appointment as a result, the costs of the missed appointment remain due in full, unless explicitly agreed otherwise.
  10. In the event of dismissal after the Treatment has ended, a dismissal meeting will take place between the Client and No Taboo for the purpose of aftercare. Any instructions that the Client must comply with will be given in writing.
  11. The Client is aware that the Treatment of a number of specific types of Treatments must take place according to a time schedule indicated by No Taboo in order to achieve the desired effect. No Taboo will inform the Client about this when entering into the treatment agreement.

Article 9 – No guarantees

No Taboo carries out the Treatment and work in accordance with the standards applicable in the industry and makes every effort to achieve an optimal result. The Treatment is dependent on various circumstances such as Client’s physical reaction, any medical conditions, use of medication, Client’s history of performing a Treatment and more.

Article 10 – Additional activities and changes

  1. If during the performance of the Agreement it appears that the Agreement needs to be adjusted, or if further work is required at the Client’s request to achieve the desired result for the Client, a separate Agreement will be concluded for this and/or the Client will be referred to an authorized third party.
  2. If the additional work is the result of negligence on the part of No Taboo, No Taboo has made an incorrect estimate or could have reasonably foreseen the work in question, these costs will not be passed on to the Client.

Article 11 – Prices and payment

  1. All prices include sales tax (VAT). The Client cannot derive any rights or expectations from a budget issued in advance, unless the parties have expressly agreed otherwise.
  2. No Taboo performs its services in accordance with the agreed rate and/or package price.
  3. Payment is preferably made after the treatment by pin or cash, unless otherwise agreed.
  4. If and insofar as a fixed price has been agreed for the performance of certain Treatment and the performance of that Treatment leads to extra work that cannot reasonably be considered to be included in the fixed price, No Taboo is entitled to charge these costs, after consultation with the Client, to be charged to the Client.
  5. If the Client has a periodic payment obligation, No Taboo is entitled to adjust the applicable prices and rates in writing (only) in accordance with the conditions of the Agreement, with due observance of a term of at least one month.
  6. The parties can agree that the Client must pay an advance. If an advance has been agreed, the Client must pay the advance before a start is made with the performance of the services.
  7. No Taboo is entitled to annually increase the applicable prices and rates in accordance with the applicable inflation rates. Other price changes during the Agreement are only possible if and insofar as they are expressly laid down in the Agreement.
  8. Client must pay these costs at once, without settlement or suspension, within the specified payment term to the account number and details of No Taboo made known to it.
  9. In the event of liquidation, insolvency, bankruptcy, involuntary liquidation or request for payment towards the Client, the payment and all other obligations of the Client under the Agreement will become immediately due and payable.

Article 12 – Collection policy

  1. If the Client does not meet its payment obligation, and has not fulfilled its obligation within the specified payment term of 14 days, the Client will first receive a written reminder with a term of 14 days after the date of the reminder to still fulfill the payment obligation. to be paid, together with a statement of the extrajudicial costs if the Client does not fulfill its obligations within that period, before it is in default.
  2. From the date that the Client is in default, No Taboo will be entitled, without further notice of default, to the statutory commercial interest from the first day of default until full payment, and compensation for the extrajudicial costs in accordance with Article 6:96 of the Dutch Civil Code, to be calculated according to the graduated scale from the decision on compensation for extrajudicial collection costs of 1 July 2012.
  3. If No Taboo has incurred more or higher costs that are reasonably necessary, these costs are eligible for reimbursement. The full legal and enforcement costs incurred are also for the account of the Client.

Article 13 – Privacy, data processing and security

  1. No Taboo handles the (personal) data of the Client with care and will only use it in accordance with the applicable standards. If requested, No Taboo will inform the data subject about this. Questions about the processing of personal data and further information can be sent by e-mail to info@notaboo.nl.
  2. The Client is responsible for the processing of data that are processed using a No Taboo service. The Client also guarantees that the content of the data is not unlawful and does not infringe any rights of third parties. In this context, the Client indemnifies No Taboo against any (legal) claim related to this data or the implementation of the Agreement.
  3. If No Taboo is required to provide information security under the Agreement, this security will meet the agreed specifications and a security level that, in view of the state of the art, the sensitivity of the data and the associated costs. , is not unreasonable.

Article 14 – Suspension and dissolution

  1. No Taboo has the right to keep the data, images and more it has received or realized by it if the Client has not yet (fully) fulfilled its payment obligations. This right remains in full force if a reason that is justified for No Taboo arises, which justifies suspension in that case.
  2. No Taboo is authorized to suspend the fulfillment of its obligations as soon as the Client is in default with the fulfillment of any obligation arising from the Agreement, including late payment of its invoices. The suspension will be immediately confirmed in writing to the Client.
  3. In that case No Taboo is not liable for damage, for whatever reason, as a result of the suspension of its activities.
  4. The suspension does not affect the Client’s payment obligations for work already performed. In addition, the Client is obliged to compensate No Taboo for any financial loss that No Taboo suffers as a result of the Client’s default.

Article 15 – Force majeure

  1. No Taboo is not liable if it is unable to fulfill its obligations under the Agreement as a result of a force majeure situation.
  2. Force majeure on the part of No Taboo in any case includes, but is not limited to: (i) force majeure of suppliers of No Taboo, (ii) failure to properly fulfill obligations of suppliers that the Client or its third parties prescribed or recommended to No Taboo, (iii) government measures, (iv) breakdown of electricity, internet, data network and/or telecommunications facilities, (v) illness of employees of No Taboo or its consultants and (vi) other situations that in the opinion of No Taboo fall outside its sphere of influence that temporarily or permanently prevent the fulfillment of its obligations.
  3. In the event of force majeure, both Parties have the right to dissolve the Agreement in whole or in part. In that case, all costs incurred before the dissolution of the Agreement will be paid by the Client. No Taboo is not obliged to compensate Client for any losses caused by such revocation.

Article 16 – Limitation of liability

  1. No Taboo’s liability is not limited in the context of the Agreement within the meaning of Article 7:446 et seq. of the Dutch Civil Code. If and insofar as, for the performance of an Agreement, procedures take place in a clinic that is not a party to the Agreement, the hospital is jointly liable for a shortcoming, as if it were a party to the Agreement itself.
  2. In the event of liability on the part of No Taboo, the Client must first submit a complaint in accordance with Article 19 of these general terms and conditions.
  3. If and insofar as certain treatments are carried out on the basis of the Commission contract, the following limitations of liability apply as included in the following paragraphs of this article.
  4. If the provision of Services by No Taboo leads to liability on the part of No Taboo, that liability is limited to the total amount invoiced in the context of the Agreement, but only with regard to the direct damage, indirect damage or loss suffered by the Client. injury resulting from or in connection with the Services offered by No Taboo, unless the damage is the result of intent or recklessness bordering on intent on the part of No Taboo. Direct damage is understood to mean: reasonable costs incurred to limit or prevent direct damage, determining the cause of damage, direct damage, liability and the method of repair. The liability is furthermore limited to the maximum amount that is paid out per claim by its liability insurance.
  5. No Taboo expressly excludes all liability for consequential damage. No Taboo is not liable for indirect damage, trading loss, loss of profit and/or loss suffered, missed savings, damage due to business interruption, capital losses, damage due to delay, interest damage and immaterial damage.
  6. The Client makes use of No Taboo’s Services of his own free will. All Treatments are at the Client’s own risk. No Taboo is not liable for damage and/or physical injury arising after the end of a Treatment. If the Client withholds any relevant information regarding medical conditions or physical complaints and the Client incurs physical injury or other damage as a result, this never constitutes a ground for liability on the part of No Taboo.
  7. Any advice provided by No Taboo based on incomplete and/or incorrect information provided by the Client is never a ground for No Taboo’s liability.
  8. The content of the advice provided by No Taboo is not binding and only advisory in nature. The Client decides itself and under its own responsibility whether it follows the proposals and advice of No Taboo mentioned herein. All consequences arising from the follow-up of the advice are for the account and risk of the Client. The Client is at all times free to make its own choices that deviate from the advice provided by No Taboo. No Taboo is not bound by any form of refund if this is the case.
  9. If a third party is engaged by or on behalf of the Client, No Taboo is never liable for the actions and advice of the third party engaged by the Client as well as the processing of results (of advice prepared) of the third party engaged by the Client in No Taboo’s own advice. .
  10. No Taboo does not guarantee a correct and complete transmission of the content of and e-mail sent by/on behalf of No Taboo, nor for the timely receipt thereof.
  11. All claims of the Client due to shortcomings on the part of No Taboo lapse if they are not reported in writing and with reasons to No Taboo within one year after the Client was aware or could reasonably have been aware of the facts on which it bases its claims. One year after the termination of the Agreement between the parties, No Taboo’s liability lapses.

Article 17 – Confidentiality

  1. No Taboo is obliged to maintain strict confidentiality and must ensure that no information about the Client or access to or copies of the data from the file is provided to anyone other than the Client, unless the Client has expressly given permission for this. If provision takes place, this will only take place insofar as this does not harm the privacy of another person. The provision of information in question may take place without taking into account the restrictions referred to in the preceding sentences, if required by or pursuant to the law.
  2. Others than the Client do not include those who are directly involved in the execution of the Agreement and those who act as a replacement for the care provider, insofar as the provision is necessary for the work to be performed by them in that context. Only on the basis of art. 7:458 BW and in accordance with the provisions of this article, it is possible to deviate from the confidentiality.
  3. In the interest of the quality of the Treatment offered by No Taboo, as well as on the basis of a legal obligation, it keeps a file of every Client with medical data and before and after photos of the Treatment.
  4. If No Taboo is obliged by virtue of a statutory provision or a court decision to (partly) provide the confidential information to the law or competent court or a third party indicated and No Taboo cannot invoke a right of nondisclosure, No Taboo is not obliged to pay any compensation and does not give the Client any ground for dissolution of the Agreement.
  5. No Taboo also imposes the confidentiality obligation on the third parties to be engaged by it.

Article 18 – Disclaimer and correctness of information

  1. The Client is responsible for the correctness, reliability and completeness of all data, information, documents and/or documents, in whatever form they provide to No Taboo in the context of an Agreement.
  2. If the Client provides No Taboo with electronic files, software or information carriers, the Client guarantees that these are free of viruses and defects.

Article 19 – Complaints

  1. If the Client is not satisfied with the service of No Taboo or otherwise has complaints about the implementation of the Agreement, the Client is obliged to report these complaints as soon as possible, but no later than 14 calendar days after the relevant reason that led to the complaint. report. Complaints can be reported verbally or in writing via info@notaboo.nl with the subject “Complaint”.
  2. The complaint must be sufficiently substantiated and/or explained by the Client if No Taboo is to be able to handle the complaint.
  3. No Taboo will respond substantively to the complaint as soon as possible, but no later than 14 calendar days after receipt of the complaint.
  4. The parties will try to reach a solution together. If this is not successful, the Client and/or the Client can submit a complaint to the Healthcare Complaints Portal via info@ Complaints Portalzorg.nl, or via the digital complaint form on www. Complaints Portalzorg.nl.
  5. The complaints regulations of the Healthcare Complaints Portal and the disputes regulations of the KPZ Disputes Body Foundation contain the conditions and rules for complaints and dispute resolution.

Article 20 – Applicable law

  1. The legal relationship between No Taboo and the Client is governed by Dutch law.
  2. No Taboo has the right to change these general terms and conditions and will inform the Client thereof.
  3. All disputes arising from or in connection with the Agreement between No Taboo and the Client will be settled by the competent court of the Amsterdam court, unless mandatory provisions designate another competent court.

Amsterdam, September 28, 2021

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